Krystal is uniquely experienced and empathetic about the entire conversation. Beyond being very skilled and knowledgeable, she's also patient. She's very generous with her time and willing to answer any number of questions to ensure that you are at peace with the diagnosis and the decision. It took us 4 years to find her, and we're so glad we did. Finally, we found someone who actually understands, is empathetic, and can help resolve the problems.
Jim S.